Control Room Operator

Ursa Security International Limited is recognized as a leader in providing innovative security and training solutions to clients in and outside Malawi.

USI Security Managers possess a unique combination of technical security expertise, industry knowledge, country experience and consulting skills. In an effort to broaden and strengthen our pool of professional Security Personnel we are currently accepting applications from candidates who meets all the criteria outlined below. If your qualification, experience and interest are aligned with this role and you would like to work with the team of professionals who are passionate about helping clients solve dynamic security challenges then submit your application today.


  1. Handling customer complaints, queries, phone calls, requests and relaying them appropriately;
  2. Acknowledging and processing electronic signals received from our transmitters;
  3. Dispatching vehicles when and where required;
  4. Reporting faults and any irregularities for management attention;
  5. Configuring new clients into the system;
  6. Handling and taking corrective measures regarding manpower coverage and doing radio checks;
  7. Active fleet tracking by monitoring vehicle movements;
  8. Compiling and submitting reports on time;
  9. Any other duties as assigned by the Senior Operations Officer from time to time.



  • Must be holder of an MSCE and desirable if you have 3-5 years working experience
  • Must be computer literate (very essential);
  • Must have excellent communication and interpersonal skills (very essential);
  • Must be fluent in English both verbal and written (very essential);
  • Must have elevated level of integrity (very essential);
  • Must have basic knowledge of control room activities (desirable);
  • Must be able to work in a disciplined working environment (essential);


If interested send application letter to:

The Operations Director USI,

P. O. Box 31721


Or via e-mail to:


Closing date for receiving applications is 28th January, 2018 at 16:30 hours.

Comment on advertised Job

DeeDee P.

12th of January, 2018 12:08:35 pm

Location: Lilongwe

Employment Type: Full-time

Salary: N/A

Job deadline: 28th January, 2018

Company: Ursa Security International Ltd

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