Hardware Manager

Hardware Manager: 

The primary responsibility of the Hardware Manager- is to focus on the customer's requirements while increasing sales and ensuring that all customers receive high levels of customer service. The candidate will need to train and monitor the progress of the sales associates and floor salesman in establishing set Build Africa objectives, based upon the company standards and policies and create the culture to concentrate on service, promotions and sales.

The incumbent will need to have a thorough and broad based knowledge of all aspects of hardware in a DIY, Construction and Industrial market.   The successful candidate will also play a key role in shaping how we approach bringing new products to the Malawian market and how we drive penetration of the Build Africa Brand across the DIY, Construction, Industrial sectors.



  • Responsible for the implementation of company strategy, policies and procedures in the hardware department
  • Ensure the achievement of store targets and budgets through proactive management
  • Maintenance of operational standardsImplement action plans to address all negative variances to maximize profitability
  • Implement and maintain all required operational standards (merchandising, ticketing, housekeeping, stock availability, service levels, pricing, promotional planning & execution, staff dress code, safety, customer service levels)
  • Ensure that aged stock is managed and monitored
  • Market awareness (analysis of competitor trends etc.)
  • Customer service excellence
  • Promotional Implementation
    • Create promotional excitement in-store
    • Identify items for promotion
  • Supervision and training of sales staff
  • Ensure staff awareness of Safety and Security on the sales floor
  • Maintain a professional image at all times
  • Assist the buyers and merchandising planner in ensuring that Build Africa is the number one choice for the hardware market in Malawi.



How to apply

Please send your CV and Cover letter to:

Email: warren@ogbuildafrica.com


Comment on advertised Job


23rd of July, 2018 4:13:11 pm

no addresses

Marrina V.

24th of July, 2018 4:40:18 am

Mary D

26th of July, 2018 9:50:35 am

Location: Blanytre

Employment Type: Full-time

Salary: to be discussed

Job deadline: 10th August, 2018

Company: Build Africa

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