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Job Description

Madison Holdings is currently looking for Debt Recovery Officers to join our dynamic team. The ideal candidates will be involved in collection of personal and commercial debt. You will have a portfolio of accounts which will require a variety of contact streams including telephone calls, written enquiries, emails and face to face visits. The ideal candidate for this role will have previous experience in a similar role and will have a logical, problem solving and proactive approach, demonstrating self-reliance, resilience, confidence and initiative.

Post: Debt Recovery Officers

Key Responsibilities

  • Managing your own portfolio of accounts, ensuring within your customers there is a reduction of arrears, cash collection performance is maximized and bad debt minimized, using all available communication methods.
  • Liaising with a range of internal and external agencies to resolve debt management issues
  • Taking legal action to recover debt as appropriate in line with policy and expected timings including the management of legal cases
  • Maintain accurate records of all transactions and communication contacts with each resident Essential Skills
  • Excellent business ethic with the ability to respond positively to challenges
  • Able to work on own initiative and to meet agreed targets by prioritizing and utilizing your excellent time management skills
  • Exceptional communication and customer service skills
  • Experience of working in a fast paced and challenging environment with a performance driven work ethic

How to apply

If you have experience in a similar role and are looking for a move to a forward thinking, please submit your letter of motivation and CV to:

Email: debtofficers@madisonmw.com

before 30th October, 2019


Skills Required


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Job Detail

  • Location
    Lilongwe
  • Company
  • Type
    Full Time
  • Positions
    1
  • Apply Before
    31 Oct, 2019

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