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Job Description

A newly established Hospitality Venture in the heart of the City Centre, Lilongwe requires the services of a young and energetic General Manager with 4 – 5 years' experience in hospitality.

The successful candidate will be responsible for the overall guest experience. The goal will be to:

  • Ensure guest satisfaction and highest guest standards
  • Ensure correct standards are implemented and adhered to
  • Motivate, lead and train a multi-skilled team
  • Achieve financial targets (including revenues and operating expenses).

Qualifications and Requirements

  • Minimum 5-8 years of Boutique Hotel or Luxury apartment Management experience
  • Hospitality Degree from an internationally recognized institution
  • Professional Commercial Degree – would be a definite advantage
  • Hospitality accreditation and experience in online ‘booking systems’
  • Strong marketing and cost control capability
  • Purchasing experience and ability to manage costs within budget
  • Knowledge of accounting
  • Working according to the budgets
  • Strong F&B, housekeeping, guest relations
  • Events management, conference booking and concierge experience
  • Understanding of bedroom yield management and selling strategies
  • Capacity to provide guidance, support and leadership to all employees
  • General reception & administrative experience
  • Maintenance management background.

Key Attributes 

  • A disciplined leader with excellent interpersonal skills
  • Positive attitude and willingness to take on new challenges
  • Confidence to market a property within this dynamic community
  • Excellent customer service, communication and relationship-building skills
  • Be highly energetic and ability to be ‘hands-on’ in the role
  • Adaptability, innovation and use of initiative.
  • Diligence and self-motivation to meet deadlines
  • Willingness/ability to share information and teach and inspire others
  • Attention to detail a must.


Attractive package commensurate to qualifications and experience.

How to apply

To apply Email CV with traceable references to:


Application closes on the 12th August, 2019.

Only short-listed applicants will be contacted

Skills Required

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Job Detail

  • Location
  • Company
  • Type
    Full Time
  • Positions
  • Apply Before
    12 Aug, 2019

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