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Head - Membership Development & Communications

Date Posted: Oct 30, 2019

Job Description

The Malawi Confederation of Chambers of Commerce and Industry (MCCCI) is a member based business association with membership from all sectors of the Malawi economy. The Confederation’s mission is to advance the interests of businesses in Malawi through representation and provision of value adding services and its vision is, ‘a strong voice and catalyst for local, regional and global competitiveness of its member businesses’.

The Confederation would like to invite applications from ONLY suitably qualified and competitive candidates to fill the following vacancy that have arisen in its Directorates.

Position: HEAD, MEMBERSHIP DEVELOPMENT AND COMMUNICATIONS

Job Purpose

The primary role of the Head, Membership Development and Communications is to grow the membership base of the Confederation and regularly communicating to members of any development within the economy that have potential impact on the members’ businesses.

Specific roles and responsibilities
  • Membership Development
  • Develop and implement systems and tools for identifying, recruiting and retaining members.
  • Engage with potential members to clarify the value of membership in each category and guide them to choose categories based on their needs.
  • Conduct marketing activities and develop and maintain prospective membership pool
  • Attend trade shows and conferences to meet with current and prospective members.
  • Oversee maintenance of members’ files including tracking of payments of membership subscription and general correspondence.
  • Relationship Management
  • Build long term relationships with members by conducting consistent and genuine dialogue, resolving members’ challenges and attending members’ functions.
  • Hold frequent meetings with members to understand their challenges that require solutions
  • In line with emerging needs review and recommend changes in membership category benefits
  • Develop and review feedback mechanism for members to use.
  • Convene Regional Chapter Meetings for the members in all regions.
  • Communications
  • Determine communication priorities that develop and maintain the corporate image of the Confederation.
  • Publish and disseminate research findings and policy positions from other Directorates.
  • Develop and maintain a strong media relations strategy.
  • Establish and maintain a good working relationships with media personnel to support the Confederation’s media outreach
  • Draft various communications materials for the Confederation.
  • Effectively leverage social media for communication and marketing;
  • Manage the Confederations public relations and special events.

Qualifications, Competences and Personal Attributes
  • Minimum of a Bachelor’s Degree in Business, Economics, Marketing or any related qualification but with an advanced flair in both written and verbal communication
  • At least 10 years’ working experience, 5 of which must be at management level and obtained in a commercial setting.
  • Ability to convince and influence decision makers
  • Excellent Computer Skills in all common packages
  • Highly motivated and resourceful and able to work independently and in a team
  • Ability to build sustainable relationship and partnerships with stakeholders.


Mode of Application

MCCCI offers competitive compensation packages commensurate with the qualification and experience of the candidate and the demands of the job. ONLY those who meet the minimum qualification and experience requirements for the above positions should apply. Detailed Job Descriptions can be obtained on request. Applications which are accompanied by Curriculum Vitae with three traceable referees should be sent to:

The Chief Executive, Malawi Confederation of Chambers of Commerce and Industry through the following email address ONLY,

Email: careers@mccci.org

clearly indicating the job being applied for in the SUBJECT line, not later than Friday, 8th November 2019.

MCCCI is an equal opportunities employer.


Skills Required


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Job Detail

  • Location
    Blantyre
  • Company
  • Type
    Full Time
  • Positions
    1
  • Apply Before
    09 Nov, 2019

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