Program Officer

The Program Officer will oversee the implementation of Non-Negotiables Phase 2 (NNP2) infrastructure investments across Neno District. The role ensures that all infrastructure and WASH (Water, Sanitation, and Hygiene) projects are delivered on time, within budget, and in compliance with PIH/APZU engineering standards and local regulations.

The Program Officer serves as the primary technical lead for WASH infrastructure, coordinating project planning, procurement, construction, and handover, while also supporting facility maintenance systems and long-term sustainability of infrastructure investments.

CORE RESPONSIBILITIES

• Leads end-to-end management of infrastructure projects from needs assessment through implementation to handover.
• Conducts facility needs assessments and develop detailed Scopes of Work (SOWs) in collaboration with MoH and clinical teams.
• Develops implementation plans including timelines, budgets, and risk mitigation strategies.
• Coordinates engineering, procurement, and construction processes, including contractor selection and supervision.
• Supervises construction, rehabilitation, and installation of WASH infrastructure.
• Monitors project progress, expenditures, and performance against KPls and implement corrective actions where needed.
• Manages project handovers including inspections, documentation, and archiving of as-built drawings and manuals.
• Serves as the technical expert for WASH systems including water supply, sanitation, and hygiene infrastructure.

OTHER STRATEGIC RESPONSIBILITIES

Facility Maintenance & Operations Support

• Integrates completed infrastructure assets into maintenance systems (CMMS).
• Develops and support preventative maintenance plans for WASH systems.
• Provides technical input into maintenance budgets and minor civil works planning.
• Monitors contractor performance and ensure adherence to service agreements Maintains accurate maintenance data and generate reports for performance tracking.
• Manages spare parts inventory to prevent service disruptions.

Stakeholder Engagement & Partnerships

• Serves as the technical liaison with Ministry of Health, Ministry of Water, and district authorities.
• Collaborates with clinical, IPC, and environmental health teams to ensure infrastructure supports quality care.
• Represents the organization in coordination meetings, technical working groups, and community forums.