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Job Description

MASM Medi Clinics Ltd is one of the leading health care services provider in Malawi with leading medical clinics in Blantyre, Lilongwe, Zomba, and Mzuzu. The Clinics serve both medically insured and non-insured patients and clients. In an effort to strengthen its technical capacity the Company invites applications from suitably qualified and experienced candidates for the following vacant position:


Reporting to: Accounts Supervisor

Location: Area 12 Clinic

Key Roles and Responsibilities
  • Welcoming patients/clients and visitors
  • Checking the validity of membership of patients on any other medical schemes.
  • Assisting clients with filling in claim forms and other relevant clinic forms.
  • Directing clients to relevant offices within the Clinic.
  • Arranging and filing patient documents and files.
  • Answering telephone calls.
  • Issuing receipts for cash patients.
  • Preparing cash summaries.

Educational qualifications experience and attributes
  • A minimum of a Diploma in Front Office Operation from Malawi Institute of Tourism or Diploma in Marketing from CIMA, ABE or any recognised institution.
  • Three years’ practical experience in a busy office preferably in a clinic/hospital setting.
  • Excellent interpersonal and communication skills with good listening skills.

How to apply

Interested and qualified candidates should submit their applications together with updated Curriculum Vitae, with names of three traceable referees, one of whom must be the most recent employer preferably through email:

Email: mediclinicsvacancies@mediclinics.mw

alternatively, applications can be hand delivered to

MASM Medi-Clinics Ltd Head Office,  Lingadzi Clinic, behind Lingadzi Inn, Lilongwe, or post to:

The Human Resources & Talent Development Manager,

MASM Medi Clinics,

P.O. Box 31659,


Closing date is Friday 24th January 2020

Skills Required

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Job Detail

  • Location
  • Company
  • Type
    Full Time
  • Positions
  • Apply Before
    25 Jan, 2020

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